Before we provide you with the step by step instructions to download an audio file, please read this tech assist note. TECH ASSIST: If you're not familiar with where your documents are stored, before you click save be sure to make note of the file name so you can search for it after it [...]
Participants in some of our AskTHEO mentorship programs are eligible to purchase private sessions including the Accelerator, SI Certification and PMC programs. Learn more about the various mentorship options here. If you are interested in discussing how a mentorship may support you, please email support@asktheo.com and we’ll be happy to discuss these options with [...]
When you make your first purchase (or register for a membership subscription) you will be prompted to create your user password and will then have login access to your applicable resources. In our system, your username is your email. If you are having issues logging in, you can reset your password by clicking the [...]
How do I cancel my subscription? log into your AskTHEO.com account scroll over MY ACCOUNT in the toolbar select MY SUBSCRIPTION from the dropdown menu scroll down to the Current Subscriptions section click the Cancel button on your active membership I joined membership but can’t find my membership resources If you just registered [...]
If you're able to join the event but are not hearing the audio, it could be due to various issues. First, check that your computer/mobile device volume control and headset are working properly and neither is set to 'mute.' If you've confirmed your technology is working you can test your audio by clicking the [...]
We use Zoom interactive video technology to host our online events. Once registered for an event you'll receive an email from "no-reply@zoom.us" with your link into the event. You must join using this unique registration email link - it's not possible to join by opening the Zoom application directly in your browser. Once the [...]
How do I download my new purchase? When you purchase an AskTHEO.com digital product, we’ll send a confirmation purchase order identifying the product/s. You can click the linked title in your order to access the file. You can also log into your AskTHEO.com account and access your downloads under the MY ACCOUNT > MY [...]
Use your e-mail address to reset your password here.